DraftKings advice on this matter comes in the form of sports betting guides. DraftKings offers picks and tips in the following sports betting guides. The live-chat option. Customer service is. FanDuel Sportsbook offers bettors Email Support, Live Chat Support and Phone Support. Email support usually replies within 48 hours, while live chat support is instant. Overall winner: DraftKings Sportsbook.

• Live Video Chat

DraftKings

1. Watch the latest daily fantasy sports news including highlight videos, the Sweat, and more. Step up your DFS game.
2. They can be reached through email or live chat, with both methods being completely free to use. Is the DraftKings sportsbook app easy to use? Yes – the DraftKings sportsbook app is super easy to use, even if you are brand new to online sports betting.
3. DraftKings Sportsbook offers a deposit match worth up to $1,000 of bonus money. The deposit match is a 20% match. This means that a $5,000 deposit will be needed to get that full $1,000 bonus in Iowa. You must be a new user to DraftKings Sportsbook to get the bonus. You will also receive a $50 free bet after your first deposit.

DraftKings is moving from the Daily Fantasy Sports niche right into the sportsbook market and they’ve made just an OK start, with the overall offering nothing to write home about just yet.

The registration process is real easy and if you are already a DFS player you can simply transfer your already inputted details from there right over to the sportsbook online or via the app.

In terms of the lines offered on sports DraftKings have made a good start with this venture, though they have
nowhere near enough withdrawal methods available and their customer service leaves a lot to be desired but atleast you can expect a pretty good opening bonus.

DraftKings Bonuses

DraftKings Welcome Bonus

Much like with its rival FanDuel, DraftKings has made it possible for both brand new customers and existing Daily Fantasy Sports players to receive a free bet of up to $500. You will not require a promo code, instead just register with the sportsbook and your bonus is automatic.

To claim your bonus, just make a deposit and place your first wager and DraftKings will match it up to the value of $500. What sets this bonus apart from its main competitor is that it is not a refund, it’s a real free bet.

For example if you make a $300 wager on your first try with the sportsbook, you will get another $300 wager on the house credited to your account automatically.

You may want to use this quickly though as the free bet expires in one month from receipt and of course only the profit from the free bet becomes available as cash; i.e. if you place a $300 free bet to win a total of $500 and you are successful, only the $200 profit will be released into your account.

DraftKings Odds Bonuses & Other Campaigns

Aside from an admittedly decent welcome bonus, players maybe shouldn’t expect too much in the way of
freebies or extras once they are playing just yet.

One good thing though is that if you want to become a DraftKings fantasy sports player away from the
sportsbook, you can be eligible for prizes from a fund worth up to up to $1million weekly.

DraftKings VIP Program

As of yet no loyalty programs have been developed for sportsbook players with DraftKings though they do have one for the DFS players known as DraftKings Rewards.

Fantasy players earn ‘crowns’ whenever they play in real money events and the system is tiered. The more you play and spend, the more you can earn in prizes. We think and hope a similar system will be implemented for sportsbook players soon.

Odds and Betting at DraftKings

DraftKings have done new players a favor by making the sportsbook easy to use with plain and simple language and icons and this is something we definitely appreciate. As more and more North American markets are legalized, new players are joining up and perhaps don’t have the experience of some bettors.

There are enough betting markets to keep you going initially including futures, props and lines but as they
become specialist in the industry we’ll expect to see more variation. Currently odds are offered on:

• Baseball
• Basketball
• Boxing
• Cricket
• Darts
• Football
• Hockey
• MMA/UFC
• Motorsports
• Rugby
• Soccer
• Tennis

The sportsbook’s guaranteed profit (vig) seems a little high which always gives a company a greedy look so this is something DraftKings will really need to fix. Before delving into the world of fancy lines and new technology, they need to get the basics right of offering good value for money.

DraftKings Casino

As part of releasing its smartphone app, DraftKings has dipped its toe into the world of the online casino, though the sportsbook is of course the main focus. See our App feature below for more information on what is currently on offer.

DraftKings Website

The main website is a very clean and simple affair. No space is wasted with unnecessary colors or logos and
instead only the main information is provided to players, which in theory is a good thing although to be honest the appearance is a little boring. Given that more players in these territories are new to sportsbooks than not, language has been kept to neophyte level.

Technologically speaking we’ve seen no major glitches at all and the site is easy to follow with a top navigation bar showing available leagues and events and an A-Z for all sports.

When clicking through a particular sport, bettors can see all wager options including lines, parlays, props and more and then selecting one of these brings up a ‘bet slip’ making it easy to place the wager.

DraftKings Live Betting

In this market there has been an immediate demand for live, in-game betting and on this front DraftKings has stepped up.

Players can place bets on a game after is has started and once they have a feel for the action, though naturally odds offered may be a little lower than pre-game.

The main positive here is that DraftKings offer a big selection of live in-play events to bet on going right into the detail of ‘next point’ or ‘next play’ in individual sports games which we like. The only thing that could make this better is the introduction of live streaming which DraftKings doesn’t currently have.

DraftKings Cash-Out

Much like live betting, another demand from the online sportsbook connoisseur is a cash-out feature and
DraftKings does have one, but it comes at a cost.

Bettors can take whatever profit is offered on their live bet before the game has a chance to go against them, or perhaps limit losses by taking something back from a bet that appears to be going awry.

Cash out is available at DraftKings for almost all bets types but only on selected sports for now and this vig is what is bugging us slightly.

Say you place a $100 bet to win $200, the game is going well and you are offered a cash-out of $150. You may be tempted to take that as you are guaranteeing profit. But unlike other sportsbooks, DraftKings will offer you the reduced amount AND take a vig of up to 8% which we think is unnecessary.

DraftKings Mobile

Overall Mobile Experience

Overall there really isn’t much to say about DraftKings’ mobile offering. There is an app, but it is basic and gives the bettor only what he or she really needs.

DraftKings App

An app immediately became an essential when gaining a license to trade in New Jersey and this has made a mobile casino become a reality alongside the sportsbook.

Currently only blackjack is available simply as an aside to the sports stuff and maybe as a way to keep players interested when there are no major games to bet on, though it is assumed more table games will follow. The blackjack game is integrated within the sportsbook app and is not available on the main website.

The app is available on all devices whether iOS or Android and is a pretty limited affair in terms of design, made perhaps to satisfy rules and regulations more than to offer a great betting experience while on the move.

DraftKings Deposits and Withdrawals

Although it’s early days for the DraftKings sportsbook, the banking options leave a lot to be desired really and we hope they can improve this soon.

For deposits bettors can use MasterCard or Visa credit and debit cards, Checking Accounts or PayPal. A low
minimum deposit of $5 is a help while the max is $2,000 for now.

For withdrawals customers are even more restricted and this is a major problem for us. If you are in the area
you can get cash to the Resorts Casino cage leaving the only other way to withdraw having played online by an old fashioned Check which could take 7 days.

It seems PayPal and eCheck will be added very soon and this will begin to significantly improve the overall
service offered by the DraftKings sportsbook.

DraftKings Responsible Gaming

DraftKings takes its responsibilities very seriously in terms of helping players not to go too far. A full breakdown of their Responsible Gaming policy can be found here: https://sportsbook.draftkings.com/help/responsible-gaming

About DraftKings

With FanDuel having already been in existence for three years and dominating the fantasy sports market,
DraftKings was started in 2012 and immediately began eating into its competitors share.

By 2013 the funding really started to flow with the MLB being the first major league to invest in a DFS company until by 2014 FanDuel and DraftKings were essentially out on their own with 90% of the market share and battling hard for supremacy.

More endorsements followed in 2015 with NHL and TV firm ESPN getting on board before $300million of funding came from Fox Sports.

In 2017 sports gambling began to be relaxed state by state and DraftKings jumped quickly to become the first mobile online sportsbook in New Jersey in the summer of 2018.

DraftKings Gambling License

DraftKings is fully licensed to provide a mobile sportsbook in NJ and to date has had no major legal issues or bad press relating to poor practices.

DraftKings Customer Support

We were a little disappointed in this, especially given that on the DFS side of things DraftKings is a long
established and large company who really should know better.

Aside from providing FAQ’s and help sections on the website, offering real live customer support appears to not be a priority right now.

There is no direct telephone customer support, only a call back system which means you may have your query answered when the time is not convenient for you. In theory customer support is available 24/7 but with only this option, we have to wonder why anybody who has the slightest doubt about what they’re getting into would join up knowing they cannot get immediate answers.

DraftKings Terms and Conditions

Live Video Chat

DraftKings’ Terms of Service are kept in line with most major online sportsbooks and casinos, full details are
available at https://sportsbook.draftkings.com/legal/nj-terms-of-use